Revenue ManagementPillar Hotels and Resorts has a robust and talented Revenue Management Team that consistently achieves superior results. The team is dedicated to working with each hotel to develop individualized strategies, and implement actions to drive top line revenues. Integrating e-commerce, market knowledge, and brand reporting the revenue management team is flexible and able to customize their approach with each hotel. The team is committed to ongoing training to ensure we remain on the cutting edge of revenue management. There are three distinctions that separate us from the rest:
- Revenue managers own markets, not brands: Each Revenue Manager works with hotels based on their geographic location, rather than the brand they are associated with. This enables Pillar-managed hotels to employ revenue-maximizing strategies over multiple brands within a market, with expert guidance from a revenue manager dedicated to that region.
- Diverse knowledge base with centralized sharing: We have established forums dedicated to sharing best practices and trends in the marketplace. Within our team, we have experts in nearly every revenue management system within the hospitality industry, and partnerships within each brand to ensure we are maximizing opportunities. Pooling our resources and sharing best practices allows us to continuously improve our operations, elevating the revenue performance of each property with each new innovation.
- Ownership in results: Our team is motivated to maximize top line revenue in Pillar revenue-managed hotels. We do not act as consultants for the hotels but rather as partners in the success of each hotel. We are in the business to make a difference and work with the hotels to achieve better top line revenue.